We are human and do make mistakes. In an event that we have shipped the wrong item, we will gladly replace the product and refund the return shipping cost.
If you are not satisfied with your purchase we will gladly refund your purchase 15 days after being shipped. The item must be returned with no smoke smell, animal hairs, or damage. After we receive the item, we will refund your purchase excluding any shipping.
No returns on books, patterns or opened packages ie. pins
- All classes/workshops require full payment at time of sign up.
- All classes/workshops fees are 100% non refundable, but are transferable.
- All merchandise purchased on “sale” or promotional coupon are non-refundable.
- Sales are final.